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Thursday 28 May 2015

History!

(Statutory Warning: History wasn't made in a day. Neither can it be written in 400 words. Indulge me!)

Part I

My hands shook. A shiver ran down my spine as I signed the documents without the usual flourish. The deed was done and the company was now my baby. As I shook hands with it erstwhile 'owners' I suddenly remembered Tobay Maguire mouthing "With great power comes great responsibility"! A smile escaped me as I recollected the difficult hand that fate had dealt me, "No power, only great responsibilities"!

My father had started the company a few decades ago. Despite the cliche, it was a story of rags-to-riches. A poverty stricken school dropout who pushed ice candy vehicle to make both ends meet, through hard work, determination and a dose of luck ended up creating one of the largest and well respected ice cream companies in the region. As often is with the mollycoddled children of self made men, I had no enthusiasm to assist him in the business or succeeding him on the same. Despite his objections, I packed locks, stocks and barrels to peruse my heart around the globe promising never to return. As often is with self made men who have achieved whatever they wanted to and retire to sedate life, my father leased out the company to a prominent businessman in the city and entered into a virtual sanyasam.

Nothing enthused me to look back in life or the home I had left behind and nothing could. Or so I thought. Till one day I was summoned back by my frantic cousin upon the unfortunate murder of my recluse father. Even the bohemian in me could not stop me from returning home. A son after all has to perform his father's kriya-karam. At least that's what the religion said so. However what prompted my journey back home more was the intrigue behind the murder of someone who had no enemies; nay couldn't have any enemies. Not my father! As I boarded the flight the only thoughts I had was to lay my father to eternal rest and to get to the bottom of the mystery and bring the culprits to justice.

The first part was easily done albeit among tears that I thought I was incapable of shedding. The second part was however a nightmare. Like a thriller novel or a Bollywood potboiler, the more I learnt about the murder the less I knew about the truth. From corrupt policemen to professional mercenaries. Greed, double-cross, threats, money power, muscle power, political interference. I encountered everything.

The lessees had double crossed my father. The lease of the Ice Cream factory was nothing but an excuse to usurp the prime factory land for profiteering by diversifying into real estate. The existing and thriving business was first drained of its equity. Product quality was sacrificed. Productions was gradually reduced. Payments to suppliers of raw material were delayed leading many to go bankrupt. Customer complaints fell to deaf ears. Even as the once robust business was being bled to death, its workers reduced to penury, the lessors kick started the plans to develop the factory compound into a township. Excellent public relation skills backed with greasing of the palms that mattered ensured them the bragging rights of being knights in shining armour! Till they came face to face with the hitch, my father. He was still the owner of the company! Nothing could progress on the diversification front without his consent. When requests, allurements and threats proved futile, a plan was hatched to murder him and do business instead with his bohemian son, me!

While nothing could finally be pinned on any of the perpetrators or their sponsors, a long and messy legal skirmish later, I rightfully got back the ownership of the company, with its dwindling assets and mounting liabilities, further compounded by the terms of settlement with the lessors to vacate.

Part II

The only overriding theme of the next few month is best summarized in two words: NO MONEY! No money to pay the suppliers, no money to pay the workers, no money to modernize the factory, no money to produce, no money to revamp the brand, no money to win back the customers, no money to fight the competition! Impatient suppliers threatening to sell the company's assets to recover their dues, immature albeit impoverished workers threatening to go on strike for their rights, carpetbaggers hovering around in the vicinity to profit from misery and destructively selfish competition indulging in below the belt warfare to expand their new found turf. As the situation threatened to turn turtle, my cousin dived headlong into the cesspool to bail me out, to assist me, to save me. My Cousin! My partner, my brother-in-arms, my saviour! As I got down to first rescue and then resuscitate the factory, the product, the production, the building blocks of the business, He managed the warring workers, the greedy suppliers and the nasty competition. Together we set about to bring back the company to its pristine glory. Together we invested every minute of our time, every unit of energy and every penny we had as mortgage to raise capital from banks as well as shylocks.

Gradually the wheels started turning. A new plant replaced the earlier ruins. Fancy variants were dumped and the core products which acted as food supplements given a fillip. Impromptu tactics were dumped for long term organized growth. Innate suppliers were given the confidence to invest in the company not for immediate profits but for life long gain. The need for mutual cooperation for immediate survival and a promise of future prosperity rallied the workers around. Responsible and meritorious candidates were identified, promoted and the market was approached with a single minded determination to win back the customers, consumers and market share. However just when things seemed to have turned for the better tragedy struck. My partner, my brother, my right hand died!

If there was a time to cry, this was not that time. Not beyond the two tears shed in private. The world couldn't be allowed to see me in distress, shouldn't be. Not when the dark clouds were still surrounding us. Confidence should not be allowed to deflate. Confidence of the workers, the investors, the customers, the stake holders! I buried my anguish and dived headlong again into troubled waters. I now had to complete the journey that we had started together. Alone! And I must reach the destination. For me and for him, for us!! I tried to double up for him too. I sincerely tried. I was successful sometimes and not so on others. But I kept trying, kept plugging.

As years rolled by things gradually started to improve for the company. Gone were the initial years of self doubts, the fear of failure, the clouds of total disintegration and  demise. Replaced as it was with a confidence of a survivor graduating to that of a winner. Reinforced was the sense of belonging, of ownership. Belts were tightened for the long haul. Temporary setbacks taken into strides and every success cherished and celebrated. New milestones replacing the ones achieved earlier. Though the company still has miles to go, as I bid good bye to this world, I go in peace. I know I have laid the foundation for the generations to follow. To build an impregnable company which will bring prosperity, security and happiness to everyone associated with it. Despite warts and glitches that we will continue to come across, the fundamental values of the company are in safe hands, its stake holders!


Part III

Long years ago we made the tryst with destiny and now the time comes when we will redeem our pledge........... At the stroke of midnight while the world sleep, India will awake to life and freedom!...... My hands shook. A shiver ran down my spine as I signed the documents without the usual flourish. The deed was done and the company was now my baby......

Indian nationalism is the nationalism of an idea of an ever-ever land, emerging from an ancient civilization, shaped by a shared history by pluralistic democracy....... My father had started the company a few decades ago.....

In 1612, James I instructed Sir Thomas Roe to visit Mughal Emperor Jahangir to arrange a commercial treaty that would give the company exclusive rights......The mission was highly successful.......... my father leased out the company to a prominent businessman in the city.......

The Battle of Plassey was a decisive victory of the British East India Company on 23, June, 1757. The Battle established the Company rule in Bengal which expanded over much of India..........The lessees had double crossed my father. The lease of the Ice Cream factory was nothing but an excuse to usurp the prime factory land for profiteering by diversifying into real estate.......


thriving business was first drained of its equity

The Indian Independence Act 1947 received Royal assent on 18 July, 1947 India came into being on 15 August..... a long and messy legal skirmish later, I rightfully got back the ownership of the company.....

The Partition of India led to the creation of Pakistan.......further compounded by the terms of settlement with the lessors to vacate......

On 22 October 1947, Muslim tribal militias and irregular Pakistani forces crossed the border of the state.........carpetbaggers hovering around in the vicinity to profit from misery and destructively selfish competition indulging in below the belt warfare to expand their new found turf.........

Sardar Patel will be remembered as a great captain of our forces as a tower of strength which revived wavering hearts.......And just when things seemed to have turned for the better tragedy struck. My partner, my brother, my right hand died.......

WE, THE PEOPLE OF INDIA, having solemnly resolved to constitute India into a SOVEREIGN SOCIALIST SECULAR DEMOCRATIC REPUBLIC. IN OUR CONSTITUENT ASSEMBLY this twenty-sixth day of November, 1949, do HEREBY ADOPT, ENACT AND GIVE TO OURSELVES THIS CONSTITUTION...... I buried my anguish and dived again headlong into troubled waters. I now had to complete the journey that we had started together. Alone! And I must reach the destination. For me and for him, for us........

Since 1947, the Indian economy has been premised on the concept of planning. This has been carried through the Five-Year Plans, developed, executed, and monitored by the Planning Commission.....  Impromptu tactics were dumped for long term organized growth........

      A new plant replaced the earlier ruins!
meritorious candidates were identified!

He spoke to the doctors who attended on him for a brief while and almost immediately Nehru collapsed. He remained unconscious until he passed away. His death was announced to Lok Sabha at 14:00 local time on 27 May 1964......Though the company still has miles to go, as I bid good bye to this world, I go in peace. I know I have laid the foundation for the generations to follow........

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PS:Those were extraordinary times! They were extraordinary men. Extraordinary yes, but men nonetheless!

Glossary:
Sanyasam : Renunciation
Kriya-karam : Last rites.



Monday 25 May 2015

God's own country?

Yet another road trip to Kerala. And yet again surprised to see the speed with which the Palakkad-Thrissur highway is being completed. And yet again disappointed with the Coimbatore-Palakkad stretch where the work is at a standstill. Suffices to say that while the Walayar-Thrissur stretch (barring a few measly kilometers) is ready enough for the Toll Booths to be under trials, the TN portion is possibly awaiting the post release attention of Amma! Yet again Kerala 1, Tamilnadu 0!

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While it engulfs most of the country can Kerala remain untouched by it? The overstretched Aluva-Kochi highway, thanks to the Kochi Metro Rail under construction, presents a double whammy with what I think is the most successful Mall in India, Lulu Mall. The overcrowded choc-a-bloc Mall on a weekday afternoon suggests not so Achche Din for the friendly neighbourhood mom-n-pop stores!

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At Rs.500.00 for 12 hours, Kochi must be the city with the cheapest Driver-On-Hire rates!

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The Business Hotel I check into in Kochi doesn't subscribe for the channels broadcasting the IPL. The Adidas stores here don't sell RCB jerseys nor do the Reebok stores the CSK ones. God's own football country?

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Hunt for Puttu Kadala Curry!
 My adventures in Kochi included a hunt for puttu-kadala curry breakfast. Most restaurants either don't serve them at all or they make sooooo little quantities leading to stockout before the breakfast hour. No takers for what is the traditional breakfast says the F&B Manager of a leading restaurant on the tony M G Road, Ernakulam. Finally it takes a 'thattukkada' run by Tamils from Tirunelveli, on one of the bye lanes to dish out this divine delicacy!

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Heritage experience @ budget prices!

Next time you are in Thrissur for a stay, check out the Guruprasad Heritage Hotel just off the Swaraj Round. Tastefully done facade and equally ethnic decor of the rooms give you the feeling of living in one of those not so opulent but yet dripping with history palaces of the Kerala Kings. And they subscribe to channels broadcasting IPL too! However be ready to pay cash only. "We have opened this hotel 'just' a few month ago and are yet to sign up with credit card companies informs the front office manager. And he was serious!

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Pooram Festival @ Vadakkumnathan Temple!


A few hundred meters away from the hotel is the ancient and majestic Vadakkumnathan Temple. The same temple, famous world over and not so famous all over India, for the Thrissur Pooram. (For those who came in late, famous world over enough to prompt an uninformed/part informed Pamela Andersson to tweet accusing the temple authorities of causing torture to elephants. Welcome!) The annual festival of the temple renowned for the Chenda Melam/Chenda Vadhyam and the herds of majestic elephants decorated with the wondrous Sriveli! My visit a week post the Pooram celebrations this year suggests that the event was an extremely successful one and the 'Swachch Bharat Abhiyan' is yet to take roots in Thirussur!


Chenda Melam/Vadhyam

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Post clearing up my work for the day by early evening, I decide to take a leisurely walk across to the Temple. And I witness a series of small gatherings in the park that circles the temple. Curiosity makes me take a look. And I see sets of people playing and the circle of crowd making up the spectators. What IPL, even football has severe competition coming its way from people playing rummy under the early evening sky! 

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Queue outside Bevco!

Darshan of the God done, a tremendous downpour stops me from walking back to my hotel. After waiting it out for close to an hour and with the rain showing no signs of easing, I decide to hire an auto for the 500 odd meters distance. Autorickshaw after autorickshaw refused the ride. Even an offer to pay "whatever money you want" doesn't enthuse one person to accept. Finally I decide to risk catching a cold and decide to walk the distance. A few meters done, I notice a queue of autorickshaws sans the drivers lined up. Closer scrutiny shows the drivers are all lined up at the counter of the friendly neighbourhood BEVCO outlet!

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For a state which heavily depends for revenues from tourism (repatriation of petro $ from 'Gelf' apart), striking is the quality or the lack of service. Exceptions of the expensive variety apart Kerala has given 'Athithi Devo Bhava' a miss too! For a state where just getting out of your room/house takes you to a veritable picnic spot, if only its people delivered a service which its tourism development promos promised............sigh!

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And speaking of service, one set of people in Kerala who give you the best-in-the-world variety of it are the lottery ticket vendors. They are everywhere, everytime, anytime. At your throats. Delivering service even when you don't need it!!!

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Move over FritoLays!
One Kerala specialty which has now been usurped and improved upon is the 'Nendranga Chips'. By the people of Coimbatore no less! Kerala 0, TN 1!

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PS: Unlike Kerala and indeed rest of India, the autowallahs of Tamilnadu never refuse a ride. They just quote their price which gives you the pleasure of saying no instead!

Glossary:

Amma : Nickname of the Chief Minister of Tamilnadu
Achche Din : 'Good Days'. A popular electoral slogan of the incumbent Govt of India
puttu-kadala : Traditional breakfast of Kerala of steamed rice cakes and Horse gram gravy
thattukkada: Roadside eatery
Swachch Bharat Abhiyan: Clean India Campaign
Autorickshaw: Three wheeled 'for hire' public transport
BEVCO : Govt of Kerala enterprise who is a monopoly retailer of liquor
Gelf : Malayalese for 'Gulf'
Athithi Devo Bhava : A Guest is God
Nendranga: A popular local variety of banana.
Sriveli : Decorations on and atop the temple elephants